Refund Policy

Effective date: 10 November 2026

Draft for review before accepting payments. Final refund rules should reflect applicable Indian consumer law and the actual digital service delivery model.

Refund requests

If you were charged but Pro access was not activated, or if a duplicate payment occurred, contact support with your transaction reference. We will investigate and, where appropriate, provide activation or a refund.

Service issues

If a verified payment is followed by a material service problem, contact support with details so we can investigate and determine an appropriate resolution under applicable law.

Change of mind

Because digital access may become available immediately, change-of-mind refund eligibility can depend on whether access has been used and applicable consumer rights. No provision in this policy overrides rights provided by law.

Refund processing

Approved refunds will generally be initiated through the original payment method. Actual credit timing depends on PayU, the bank, and payment method. We will communicate the outcome after review.

How to request

Use the Contact page and include your registered email, transaction reference, payment date, and a short explanation. Do not send card details or passwords.